How do I know that the gold in MOELRY jewelry is guaranteed?
All MOELRY Jewelry is Hallmarked 18K.
What should I do if I want to return the jewelry?
In Moulery, we are committed to customer satisfaction, and we trust in our jewelry. Therefore, we offer you a complimentary return service. We will bear the cost of return shipping for our customers within the Kingdom of Saudi Arabia, at no additional charge, after you receive your jewelry from Moelry, and within a period not exceeding two days.
The jewelry must be in its original condition, unused, and accompanied by all certificates and packaging.
We appreciate your trust in Moelry, and we look forward to providing you with unique pieces that reflect your individual style, adding a touch of charm to your special moments. Thank you for choosing Moelry.
How long does delivery take?
To ensure that your jewelry arrives from Moelry quickly and accurately, we have cooperated with the best shipping companies. We will provide you with a shipment tracking number upon completion of your purchase, allowing you to follow your Moelry jewelry on its journey to you.
Photos and Colors?
There may be a slight difference between the appearance of jewelry in photos and how they appear in reality, and we ensure the use of models to make the jewelry clear.
What does the invoice include?
The invoice accompanying Molery Jewelry contains details of the gold weight, gold carat, diamond weight, and diamond clarity. It's important to note that there may be slight variations in weight among different pieces due to the manufacturing processes each piece undergoes, ensuring the provision of high-quality jewelry
Is jewelry sold outside the Kingdom of Saudi Arabia subject to Value Added Tax in the Kingdom of Saudi Arabia?
At MOELRY, we are delighted to inform our valued customers that their international purchases of our jewelry are not subject to Value Added Tax (VAT) in the Kingdom of Saudi Arabia.
We emphasize our commitment to providing a tax-free shopping experience, making owning MOELRY pieces a unique and convenient experience.
However, we would like to draw your attention to the fact that some importing countries may impose taxes on international purchases. Please be aware that, according to the regulations of each country individually, some destinations may require payment of Value Added Tax upon receiving the order.
We appreciate your choice of MOELRY jewelry and look forward to presenting you with unique pieces that reflect your individual style, adding a touch of charm to your special moments.
Thank you for your trust in us, and we wish you an unparalleled shopping experience.
